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Privacy Notice

This Privacy Notice sets out what we do with Personal Data and what you can expect from us as part of our obligations when processing this Personal Data.


What data are we gathering?

We may hold Personal Data (including Sensitive Personal Data) about volunteers and customers. We believe it is important to be open and transparent about how we will use your Personal Data. Information we may hold includes the following:

  • name and contact details;

  • age/date of birth;

  • details of any health or dietary conditions;

  • race or ethnic background and native languages;

  • religion.

Why do we collect this information?

We use this information to communicate with you and to carry out our obligations as a community interest company. In some instances we also have a responsibility to keep information about you, while you are volunteering with us and afterwards (due to our safeguarding responsibilities and also to help us if you leave or re-join). In addition, we may collect data for registration to social dining events, including in some cases  Sensitive Personal Data, which we ask for to allow us to provide appropriate care for volunteers and customers whilst under our supervision. 


How do we gather data?

We gather data through a variety of methods, these include:

  • contact form on our website or by email;

  • New start forms

  • Event registration forms.

When will we delete this data?

We may keep information for different periods of time for different purposes as required by law or best practice.

As far as volunteer information is concerned, to make sure of continuity (for example leavers and then re-joiners) and to carry out our legal responsibilities relating to safeguarding young people and vulnerable adults, we keep volunteer information throughout the time you work with us and after it ends.

Who has access to this data and who do we share it with?

Only management and volunteers who need the information to allow them to do their job safely.

We do not store credit card details, nor do we share data with third parties without permission.

Where will the data be stored?

This data is securely stored in an online cloud based system or as electronic documents in secure storage solutions. We take data security seriously.

What are your rights to your Personal Data

As a Data Subject you have rights over your own data that you can exercise at any time, these are:

  • Data is accurate – we must keep your data accurate

  • Data is erased – we must erase data if not needed or requested by you, that is not excessive and is possible

  • Data is portable – we must provide a copy of your data back to you

  • Data processing is limited – we must cease a processing activity if you object to it

  • Consent withdrawal – we must allow you to withdraw consent at anytime


In the event that you wish to contact us to exercise these rights or for any further queries on this Privacy Notice please contact

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